Leaders of K1 Revival Clinic have a responsibility to the patients, employees, volunteers, family & Sunshine Coast community for continuous improvement of the safety and quality of their mental health services, and ensuring that they are patient centred, safe and effective.
We are committed to the establishment and maintenance of the highest standards in the provision of this promising treatment through a system of Governance focused on quality, safety, and efficacy.
We achieve our objectives through each member of our company understanding and taking ownership of their responsibilities, to themselves, the company, and our stakeholders.
Our Governance is based upon the tenet of Service Excellence – which is achieved through the interrelationship between all stakeholders.
Responsibility for ensuring the integrity and effectiveness of the governance system rests with the K1 Revival Clinic executive who recognise:
Criteria to achieve the Governance for Safety and Quality:
Governance and quality improvement systems
There are integrated systems of governance to actively manage patient safety and quality risks.
Care provided by the clinical workforce is guided by current best practice.
Performance and skills management
Managers and the clinical workforce have the right qualifications, skills and approach to provide, safe, high-quality health care.
Incident and complaints management
Patient safety and quality incidents are recognised, reported and analysed and this information is used to improve safety systems.
Patient / client rights and engagement
Patient rights are respected and their engagement in their care is supported.
K1 Revival Clinic is managed by an Executive Leadership Team (ELT) who are responsible for:
Our clinical governance framework is based on openness and transparency through audit and feedback processes. We believe that this promotes an environment of empowerment, inclusiveness and ownership amongst all team members.
Our ELT accepts responsibility for ensuring the integrity of the organisational risk management system which includes, but is not limited to:
We acknowledge the following areas of vulnerability and subsequent risk:
Our document control process incorporates the creation, distribution, review, storage and maintenance and version control of all documents. This covers all documents in all formats; printed or electronic.
Clinical records are created and stored in soft (electronic) format for the legislated period, with in-built redundancy through multiple secured backup systems. Where applicable, hard copies are destroyed in a secured manner.
We work in collaboration with subject matter experts in designing and applying industry standard information technology solutions for hardware and software and to maintain security, stability and reliability to ensure information integrity.
Complaints (clinical or other) are managed in accordance with our Complaints Policy.
The prevention, management and reviewing of clinical incidents are completed in accordance with the requirements of our Operations Management System.
Hazard identification and management is also completed in accordance with the requirements of our Operations Management System.
We provide evidence-based healthcare and assessment to meet the requirements of our stakeholders through:
Clinician certification (individual):
K1 Revival clinicians are required to undertake compulsory Continuing Professional Development (CPD).
Clinician Education forum (organisational):
This forum is open to all clinicians at K1 Revival Clinic and regularly meets to discuss and present advancements in the evidence base of health service provision. Clinicians external to K1 Revival Clinic are encouraged to join the forums.
Institutional Collaboration (external):
We actively design, guide and participate in research aimed at advancing the provision and outcomes of targeted healthcare. This is undertaken with a variety of private and tertiary institutions.
To deliver service excellence and quality, we have a number of processes which ensure our team members have the capability and competence to deliver services in accordance with agreed service levels. In the main these include:
Our K1 Revival Clinic network is a key component of our capability to deliver service excellence and quality to our Patients. To ensure that we use Providers who have the resources and capabilities to meet our service level agreements we require Providers to undergo an accreditation processes.
In addition, we review performance after each service and, on an annual basis. Providers who do not meet our service standards are removed from the list of Approved K1 Revival Providers.
Users of our services have the right to:
Dr Darren Emerick
29 April 2021
K1 REVIVAL CLINIC QUEENSLAND
SUNSHINE COAST - WIDE BAY
K1 Revival Clinic does not endorse any specific product. External links are observations, judgements and opinions of clinicians and researchers regarding new indications for a well established widely used dissociative anaesthetic. As a registered anaesthetic since 1970 it has been administered safely to billions of patients in controlled clinical settings and is on the World Health Organisations list of essential medicines. Please ask your doctor about the paradigm shift in the treatment of depression.
Created for CONTINUING MEDICAL EDUCATION 2020